PRIVACY POLICY
This Privacy Policy describes how TryPulsePro ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from https://trypulsepro.com (the "Site").
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
Name and billing/shipping address
Email address and phone number
Payment information (credit card numbers processed securely via Shopify Payments)
Order details and purchase history
1.2 Information Collected Automatically
When you visit the Site, we automatically collect certain information about your device and browsing behavior, including:
IP address, browser type, and operating system
Pages viewed and time spent on the Site
Referring URLs and clickstream data
Cookies and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third-party services, including:
Meta (Facebook) Ads — for advertising and remarketing purposes
Shopify — our e-commerce platform provider
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Process and fulfill your orders, including sending confirmation and shipping notifications
Communicate with you about your purchases and customer support inquiries
Send marketing and promotional communications (you may opt out at any time)
Improve and optimize our website and product offerings
Serve you relevant advertisements through Meta (Facebook) Ads
Comply with applicable laws and regulations
Prevent fraud and protect the security of our Site
3. SHARING YOUR INFORMATION
We share your personal information with third parties only as necessary to provide our services:
3.1 Service Providers
Shopify Inc. — our e-commerce platform (processes payments and stores order data)
Shipping and fulfillment partners — to deliver your physical orders
Email service providers — to send transactional and marketing emails
3.2 Advertising Partners
We partner with Meta Platforms, Inc. (Facebook/Instagram) to deliver targeted advertisements. We may share certain identifiers (such as email addresses or pixel data) with Meta to serve you relevant ads or build lookalike audiences. You can manage your ad preferences at:
https://www.facebook.com/ads/preferences
3.3 Legal Requirements
We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us:
Remember your cart and preferences
Analyze Site traffic and usage patterns
Deliver personalized ads via Meta Pixel
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site. For more information about the Meta Pixel, visit:
https://www.facebook.com/business/help/742478679120153
5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain order information for a minimum of 7 years.
6. YOUR RIGHTS AND CHOICES
6.1 Opt-Out of Marketing Emails
You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by contacting us at support@trypulsepro.com.
6.2 California Residents (CCPA)
If you are a California resident, you have the right to:
Know what personal information we collect, use, share, or sell
Delete your personal information (subject to certain exceptions)
Opt out of the sale of your personal information
Non-discrimination for exercising your rights
To exercise these rights, please contact us at support@trypulsepro.com.
6.3 Do Not Track
Our Site does not currently respond to "Do Not Track" signals from browsers.
7. DATA SECURITY
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment information is processed securely through Shopify's PCI-DSS compliant payment infrastructure. However, no method of transmission over the Internet is 100% secure.
8. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. CHILDREN'S PRIVACY
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at support@trypulsepro.com.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. Your continued use of the Site after the effective date of the revised policy constitutes your acceptance of the changes.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
TryPulsePro
Email: support@trypulsepro.com
Website: https://trypulsepro.com
Support: support@trypulsepro.com